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Lost in translation

I’m mixing a some of my favorite themes, music videos that feature dance numbers and technical writing with a dash of Latin culture. (Bear with me… or skip to the technical part) Latin pop star,...

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Well, that was fast, Bob

Just three days after I post about how I was going to consider the minority, I post how  software development documentation should be written and published in just English. Three days. Am I ignoring my...

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Knowing your audience

For my PhD dissertation, I ran an unmoderated, online study to see how variations in page design and content of an API reference topic would affect how people found the information in the topic. For...

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Wrestling with UTF-8

I’m working on a project for an international customer base, initially supporting the Spanish and English languages. Having worked on international projects before, I knew that I’d have to make some...

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Using Google Translate as your content strategy partner

A link to this post on  using Google Translate (or not) popped into my Twitter feed this morning and I was just talking to my wife (a Spanish Language tutor and occasional translator) about using...

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